Admitting and outpatient registration
Thank you for choosing Charleston Area Medical Center for your health care needs. We have developed this site to familiarize you with our admitting and registration procedures. If you have questions about the admitting or outpatient registration processes, please contact our Central Scheduling Department @ (304) 388-9677 or
You may pre-register for your outpatient visit 30 days in advance of your appointment date. To pre-register, call our central scheduling department at (304) 388-9677 or
1-800-348-9677. We will need to know the date and time of your appointment and your physician's name. Please have your insurance card and doctor's order in hand when you call. You will also need to bring your insurance card(s) and doctor's order with you.
Once you are pre-registered, you will be given a confirmation number and, in most cases, directions to the department where your procedure will be performed.
To schedule for pre-admission testing or to be pre-admitted, please call our central scheduling department at (304) 388-9677 or 1-800-348-9677. Please have your insurance card and doctor's order available when you call.
Important information about your insurance
Prior to your admission or outpatient visit, you should contact your insurance company to determine if you or your physician must comply with any special requirements prior to receiving services.
Our financial services personnel will verify your insurance benefits. If you do not have coverage or your coverage is inadequate, you will be contacted by a financial counselor. If you would like to speak to a financial counselor prior to your admission, please call our central scheduling department at (304) 388-9677 or 1-800-348-9677.
Any deductibles and/or co-payments should be paid on admission.
What to bring If you are being admitted
Please bring a minimum of personal belongings with you. You will want to leave valuables at home. CAMC is not responsible for loss or damage to personal property while you are hospitalized.
If you have an advance medical directive, you should bring a copy with you if it is not on file with us from a previous visit.
CAMC has private and semi-private rooms. Room accommodations are based on patient need and availability.
Generally, friends and family may visit you from 11a.m. to 8:30 p.m.. Children under 14 may not visit in a patient care area. Please ask friends and family to limit the number of visitors to two at a time for periods of 30 minutes.
Discounted parking passes are available to the families of patients. Click here for more information.
Questions about your admission...
Please call our central scheduling department at (304) 388-9677 or 1-800-348-9677.