- Heart & Soul Manager Award: Lorie Lipscomb - Archived
Each quarter we recognize a manager during the management information meeting.
Lorie Lipscomb is the nurse manager in renal transplant. She was nominated because of her leadership and patient-centered focus.
Since taking the position as nurse manager three years ago, Lipscomb has led the department through accreditations and site visits by CMS, DNV, Baldrige and two by United Network of Organ Sharing.
In fact, UNOS requested she take part in a teleconference on "best practices" in transplant.
"A big part of my decision to join the CAMC transplant program a year-and-a-half ago was when I realized during my interview and visit to Charleston that the program was so well set up, not just physically and administratively, but especially so with a complete and competent set of personnel," said Dr. Africa, the transplant surgeon.
Her staff says Lipscomb is the "go-to" person for administrative, managerial or clinical issues.
She not only knows and takes care of regulatory, procedural and policy issues, but manages patients in her capacity as a nurse practitioner as well.
Her personality and disposition makes the working environment in the transplant clinic so pleasant and stress-free. She leads by example, treats everyone appropriately and her presence creates a calming atmosphere in the workplace.