Everyday Excellence Heart and Soul award recognizes those who model professionalism, are constantly reliable and consistently provide high quality results and service to customers.
Anthony Zickefoose is a Medical Assistant at CAMC Urgent Care in Cross Lanes. Urgent Care recently treated an elderly patient whose primary care physician had retired.
The man had run out of medicines for his chronic conditions and he was unable to read or write.
Anthony stepped in to get the patient set up with a new primary care physician, take pictures of what the building and area looked like so he would know where to go for his appointment and set up an identifiable contact in his phone so he would be able to contact their office.
Anthony also touched base with the primary care clinic to make them aware of the situation so they would be better prepared to assist the patient when he arrived for his appointment.