For Providers - Please fax your request on office letterhead
For Patients - Need your records sent to another provider?
If you need information from your medical record sent to another provider, please call or complete the request form below for the location you need records.
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There is no charge for this service. (A provider is someone who is providing professional medical care for you. An example would be a specialist to whom you have been referred.) Please provide the name, address, phone and fax number of the physician/provider to whom you want the information sent.
How to request your medical record for other purposes*
(*Patients 12 years and older must sign the authorization for release of his/her records. Please review the form carefully)
- Requesting electronically / online – provides the quickest turnaround time and saves you a trip.
To request your medical record electronically and have the request sent automatically to be processed – please select the button below for the type of records being requested. You may need to complete multiple requests. [note - you will need to upload documents for ID]
2. Manual Options
If you are requesting a paper copy or CD of your records, print and complete the appropriate form(s) below.
- Authorization of Use and Disclosure of Health Information
- Comprehensive Opioid Addiction Treatment Authorization
- Authorization to Disclose Psychotherapy Notes
You will then need to send the completed request to us using one of the following methods:
- Mail forms to address listed on form.
- Email to: releaseofinformation@camc.org
- Fax to the applicable fax number listed on the form
The patient or the patient's legal representative must sign the Authorization of Use and Disclosure. If you are the patient's legal representative, we require proof that you may sign on behalf of the patient (example: Copy of the Medical Power of Attorney papers).
Proof of identity is required when you pick up medical records in person (driver's license or other government issued photo ID).
CAMC PatientLink
You can also access many documents and results related to your care through PatientLink, CAMC's free and secure patient portal. This is our best option for patients simply wishing to view his/her results. Visit our PatientLink site to learn more or sign up for access.
Contact us
You can reach the office to request records by calling:
1. CAMC / Teays Valley Hospital visits: (304) 388-1308 available 8:30am - 4:00pm
2. Greenbrier valley Medical Center visits: (304) 793-2286 available 8:00am - 4:00pm
3. Plateau Medical Center visits: (304) 469-8611 available 8:00am - 4:00pm
Privacy practices
Please refer to the CAMC Notice of Privacy Practices for more detailed information regarding how medical information about you may be used and disclosed.