The Everyday Excellence Heart and Soul award recognizes those who model professionalism, are constantly reliable and consistently provide high quality results and service to customers.
Tesha Cansancio, Carrie Smith and James Perfecto are physical therapists, and Ashley Wilson is an occupational therapist.
In late February and early March 2020, these therapists and others in the therapy departments began preparing protocols and guidelines of how to serve what we knew would be a new patient population, COVID-19.
During times when CAMC saw peak numbers of patients, these therapists spend their entire days in the COVID units.
"Something to remember is that during therapy sessions with patients, therapists are NOT socially distant," wrote the person who nominated them. "They are well within the 6 foot social bubble that was considered safe. To add to this, patients with pneumonia almost always began to cough and hack with any repositioning, thus furthering the risk of these sessions taking place."
This group also took time - sometimes their own time - to ensure patients were getting their therapy, talk on the phone to family members who couldn't be with patients, and collaborate with nursing to make plans to best help mobilize patients.